Terms and conditions

TERMS AND CONDITIONS OF USE

These Terms and Conditions ("Terms") govern your use of our website, mobile app, and services (collectively "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

1. LEGAL STATUS

The Platform is operated by Dubet N.V., a company registered with the Government of Curaçao under license number 365/JAZ, Sub-Licença GLH-OCCHKTW0705152022. The Platform is authorized to operate in Brazil and other jurisdictions as specified.

2. REGISTRATION AND LOGIN PROCESS

To use the Platform, you must register by providing your email address, password, phone number, and confirming via email/SMS. You are required to undergo account verification for security purposes. Once registered, you will have immediate access to the full range of services, subject to successful completion of KYC procedures.

You acknowledge that only one account per user is permitted and that there may be restrictions on registration from certain countries or territories.

3. GAMES AND SOFTWARE PROVIDERS

The Platform offers a wide variety of games from reputable software providers, including JILI, PGsoft, and Playtech. The available game categories include Slots, Live Casino, Crash, Mines, and Sports Betting. Over 120 slots and live games are offered on the site.

4. BONUSES AND PROMOTIONS

The Platform offers various bonuses and promotions to its users, subject to these Terms. Welcome Bonuses are provided for new users who make their first deposit, with up to generous rewards available in Brazilian Reals (BRL). Weekly reload promotions and cashback offers are also available.

You acknowledge that all bonus funds are subject to 40x wagering requirements and that certain games may be restricted from participating in the welcome bonuses. The maximum bet per spin or round applies.

5. VIP AND/OR LOYALTY PROGRAM

The Platform has a tiered loyalty program with four levels: Silver, Gold, Platinum, and Diamond. Each level offers rewards such as faster withdrawals, cashback, exclusive bonuses, personal managers, and luxury gifts.

To qualify for the loyalty program, you must earn points through consistent play on the site. The loyalty program rules are governed by these Terms, and progress is based on activity rather than wagering requirements.

6. PAYMENT METHODS AND BANKING TERMS

The Platform accepts a range of payment methods, including PIX, Boleto, Bank Transfer, E-wallets (no fees or processing times), and Crypto (Bitcoin and Ethereum). The minimum/maximum deposit amounts apply.

Withdrawal requests will be processed in accordance with these Terms. Withdrawals are subject to the same conditions as deposits, with fast processing times available for users who have completed KYC procedures.

7. KEY TERMS AND CONDITIONS

You acknowledge that:

Bonus terms (wagering requirements, maximum bet per spin or round) apply;
Deposit limits can be customized for responsible gaming purposes; and
Withdrawal limits may vary depending on the user's VIP level.

8. MOBILE AND TECHNICAL FEATURES

The Platform is fully optimized for mobile use via our dedicated app (available in both iOS and Android formats). The website is also accessible through a responsive mobile browser interface, providing fast navigation and simple gameplay.

You acknowledge that registration on mobile devices can be completed using the same process as desktop users.

9. SECURITY AND FAIR PLAY

The Platform employs advanced security systems, including SSL encryption to protect your data and ensure secure transactions.

We guarantee fairness in our games through independent audits by reputable third-party auditors (names available upon request). RNG certified software is used exclusively on the site.

Our support team is available 24/7 via live chat or email for assistance with any technical issues or concerns. Our support staff speak both Portuguese and English, ensuring seamless communication.

10. RESPONSIBLE GAMBLING FEATURES

The Platform takes responsible gaming seriously by providing various tools to help users maintain control over their gambling activities:

Deposit limits can be customized;
Time-outs may be implemented for temporary periods; and
Self-exclusion (temporary or permanent) is available upon request.

For further information on responsible gaming resources, please consult our Resources section.

11. ADVANTAGES AND DISADVANTAGES

The Platform offers various advantages, including fast transactions, Brazil-focused support, wide game selection, 24/7 support, and secure environment.

However, you acknowledge that possible delays may occur in KYC verification processes.

12. GENERAL CASINO INFORMATION

Dubet N.V., the operator of this Platform, was registered in ~2024 under license number 365/JAZ. The supported languages include Portuguese and English, with Brazil and Americas being the primary jurisdictions for operation.

Restricted countries are subject to change at our discretion; please consult our site regularly for updates.